In an age of rapid change, effective engagement with others—whether in person or remotely—requires being mindful of the fundamentals.
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General Mark Milley, the chairman of the US Joint Chiefs of Staff, has said that the fundamental nature of war does not change, but that its character—how it’s actually fought—does. Although there are huge differences between the battlefield and the office, I believe that the core of Milley’s insight applies to both settings. The fundamentals of interviewing and working haven’t changed as a result of the pandemic, but the techniques certainly have—in ways we are only beginning to understand.
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